Shipping policy

Thank you for shopping with WISHROWS. We're committed to providing you with high-quality, custom-made products, and we want to ensure a smooth and transparent shipping process. Please take a moment to review our Shipping Policy.


  1. Processing Time:


  • Non-personalized products are usually dispatched within 3–5 business days.
  • Personalized or customized products are dispatched within 8–10 business days.
  • Our operational days encompass Monday through Saturday, excluding both Sundays and Bank Holidays.
  • We kindly request you to utilize the tracking link that has been sent to you via email.




  1. Shipping Locations:


We currently ship to the United States and select international countries. Please note that some products may have shipping restrictions to certain international destinations. If you have any concerns about shipping to your location, please contact our customer support. 



  1. Order Tracking:


Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.



  1. Shipping Delays:


While we make every effort to meet our estimated delivery times, please understand that delays can occur due to factors beyond our control, such as weather, postal service issues, and customs processing for international orders. We appreciate your patience and understanding in such cases.





  1. Order Changes and Cancellations:


If you need to make changes or cancel an order, please contact our customer support team within [Insert Timeframe] hours of placing your order. We'll do our best to accommodate your request, but once an order has entered the production process, changes may not be possible.



  1. Lost or Damaged Items:


In the rare event that your order is lost or arrives damaged, please contact our customer support team. We will work with you to resolve the issue and ensure you receive a satisfactory resolution.



  1. Contact Information:


If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at [Insert Contact Information].



  1. Updates to the Shipping Policy:


- We may update this Shipping Policy from time to time to reflect changes in our business practices or in response to customer feedback. Please check back periodically for any updates.


By placing an order with WISHROWS, you acknowledge that you have read and agree to our Shipping Policy.


Thank you for choosing WISHROWS. We appreciate your business!