Refund policy

Returns and Exchange Policy

At Wishrows, we want you to be completely satisfied with your purchase. Our Returns and Exchange policy is designed to make your shopping experience straightforward and stress-free.

Return Policy

If for any reason you are not satisfied with your non-customized purchase, you may return it within 30 days from the date of delivery. To be eligible for a return, the product must be in its original condition, unworn, and with all tags attached. Once we receive and inspect the returned item, we will initiate a refund to your original payment method.

Exchange Policy

We offer exchanges for non-customized products as well. If you received an item that doesn't quite fit your needs, you can exchange it within 30 days from the date of delivery. To be eligible for an exchange, the product must be in its original condition, unworn, and with all tags attached. Please contact our customer support to start the exchange process.

Note Regarding Customized Products

We take pride in creating unique and personalized products for you. However, for items with customized texts or designs provided by you, we are unable to offer returns or exchanges unless there is a defect or issue with the product's quality. We encourage you to review your customization carefully before placing your order.

How to Initiate a Return or Exchange

• 1. Contact our customer support team at [email or phone number].

• 2. Provide your order number and the reason for the return or exchange.

• 3. Our team will guide you through the process and provide you with further instructions.

We aim to process returns and exchanges as swiftly as possible, ensuring your satisfaction with our products. If you have any questions or need assistance, please don't hesitate to reach out to our customer support team. Your happiness is our priority.

Wishrows – Your Custom Creations, Our Commitment to Quality.